IMPARTIALITY POLICY
PT Intra Asia Worldwide
1. Purpose
This policy aims to ensure that all certification activities carried out by PT Intra Asia Worldwide are conducted independently, objectively, and free from conflicts of interest.
2. Commitment to Impartiality
PT Intra Asia Worldwide is committed to:
Managing risks of conflicts of interest in a transparent and documented manner.
Ensuring that commercial, financial, or other pressures do not influence certification decisions.
Not providing Quality Management System certification to other Certification Bodies.
Not conducting internal audits for certified clients and not granting certification to management systems that have been internally audited for a minimum period of two years after the internal audit has been completed.
3. Managing Risks to Impartiality
PT Intra Asia Worldwide identifies potential threats to impartiality, including:
Personal interests, self-review, close relationships with clients, and intimidation.
If impartiality threats cannot be controlled, the Certification Body will not proceed with the certification process for the respective organization.
4. Prohibition of Involvement in Management Consultancy
To maintain impartiality, PT Intra Asia Worldwide:
Will not provide management consultancy services to any organization.
Will not issue certificates to clients who have received consultancy from parties related to the Certification Body within two years after the consultancy has ended.
Will not outsource audit processes to organizations that provide management system consultancy services.
5. Independence and Authority in Certification Decisions
Certification decisions are made by personnel who are independent and not involved in the audit process.
Top management holds responsibility to ensure that every certification decision is free from external pressure or influence.
6. Periodic Review and Improvement of the Impartiality System
PT Intra Asia Worldwide will periodically review the impartiality policy to ensure its effectiveness.
The impartiality committee will conduct independent oversight of the impartiality management system to avoid risks of bias in the certification process.
7. Reporting and Handling of Conflicts of Interest
Any individual who identifies a potential conflict of interest must immediately report it to the management of the Certification Body.
If violations of this policy occur, corrective actions will be taken, including a review of certification decisions and disciplinary measures if necessary.
This policy is established to ensure that all certification activities are carried out transparently, objectively, and free from conflicts of interest, thereby maintaining the credibility and integrity of the certification system.
ANTI-BRIBERY POLICY
PT Intra Asia Worldwide
PT Intra Asia Worldwide (WQA) is a certification and training body committed to upholding integrity, transparency, and anti-bribery principles in all certification and training activities.
Prohibits all forms of bribery and corruption in any form;
Complies with all applicable laws and regulations in Indonesia and in any country where PT Intra Asia Worldwide operates, including anti-bribery and anti-corruption requirements;
Involves all employees in detecting and reporting suspected bribery through the Whistleblowing System, encouraging good faith reporting and ensuring protection against retaliation or sanctions for reporters;
Establishes the authority and independence of the Anti-Bribery Compliance Function (ABCF) to oversee the design and implementation of the Anti-Bribery Management System, and provides direct access to top management regarding issues, reporting of bribery incidents, and enforcement of disciplinary actions;
Fulfills the requirements of the Anti-Bribery Management System and continuously improves its effectiveness;
Prohibits any form of retaliation against individuals who report suspected violations related to the Anti-Bribery Management System;
Commits to building a consistent and integrity-driven anti-bribery culture throughout the organization;
Requires all personnel to disclose potential and actual conflicts of interest to maintain organizational integrity and objectivity;
Manages any significant business changes by considering bribery risks.
This Anti-Bribery Policy is communicated to all stakeholders and implemented through relevant programs, controls, and preventive measures. Its implementation is carried out consistently, evaluated periodically, and continuously improved to ensure its effectiveness.
Any violation of this policy will be subject to strict sanctions in accordance with applicable laws and regulations.
QUALITY, OCCUPATIONAL HEALTH & SAFETY,
AND ENVIRONMENTAL POLICY
PT Intra Asia Worldwide
As a Certification Body that upholds professionalism, workplace safety, and environmental responsibility, PT Intra Asia Worldwide is committed to:
Providing high-quality, independent, transparent, and accountable certification services, ensuring impartiality and maintaining the confidentiality of all conformity assessment activities.
Complying with all relevant standards and applicable legal requirements, and striving to exceed them whenever possible.
Ensuring a safe and healthy work environment to prevent injuries, occupational diseases, and to reduce or eliminate potential accidents, incidents, and nonconformities in all operational processes.
Protecting the environment through pollution prevention, environmental impact management, and the application of sustainability principles in every organizational activity.
Ensuring the competence, integrity, and professionalism of all auditors and supporting personnel as part of an effective management system.
Enhancing the knowledge and awareness of all personnel regarding quality, occupational health & safety, and environmental issues, as well as encouraging the implementation of best practices in their work.
Conducting monitoring, review, and continuous improvement of the management system to achieve optimal performance and meet stakeholder expectations.
This policy is communicated to all relevant parties, used as a reference in setting quality, OHS, and environmental objectives, and is periodically reviewed to ensure its suitability and effectiveness.