The 2015 version of ISO 9001 is still more than a year away from publication. Registrants to the current version, ISO 9001:2008, are wondering about changes to the language and intent of the revision, and the committee draft version, out since the middle of last year, offers some clues as to the shape the standard will be taking.
Although the revised standard will not change the current requirements, it will standardize the language as well as the approaches to management.
ISO 9001:2015 offers many changes in terminology that are enlightening. As of the committee draft version, the word “product” has been replaced by “goods and services,” which recognizes the growth of the service industry, and allows users in those sectors to better adopt the standard to their unique requirements. The words “document” and “records” have been replaced with “documented information,” by which the new standard allows the organization to determine the issues, requirements, and expectations of the stakeholders that might affect the QMS; “continual improvement” has been replaced with “improvement”. Risk management, change management, and knowledge management are each given a sharper focus.
The revision allows organizations greater flexibility and recognizes the need for businesses to integrate their QMS into the overall business strategy. Last but not least, the use of “simple” phrasing allows for a thorough understanding and consistency of the requirements.
ISO 9001 is the defining standard within the quality industry, and as such any new version is a major event. The broadening of the standard’s scope in terms of language and intent bodes well for those who will recertify or gain registration for the first time. As a means of guiding users toward better quality practices within their organizations, ISO 9001:2015 will be a major force for improvement and process excellence. (DV)
Kebijakan Mutu (Quality Policy) dalam ISO 9001:2008
Revisi Fundamental pada ISO 9001:2015
Apa manfaat perubahan di ISO 9001:2015 bagi Organisasi?
Sasaran Mutu Dalam ISO 9001:2015
Edisi Terbaru ISO 9001:2015 Sudah Terbit
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